We don’t guarantee that we will receive your returned item. After you receive an RMA Return your product to: Natural Beauty Spa 2345 4th Street Suite B, Santa Rosa, CA, 95404, United States. If you are shipping an item over $50, you should consider using a trackable shipping service and purchasing shipping insurance. Please do not send your purchase back to the manufacturer. It must also be in the original undamaged packaging. To complete your return, we require a receipt or proof of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.Ī Return Material Authorization (RMA) is required for all returns. Return & Refund Policy for Items Purchased Online Thank you for choosing to purchase your products at Natural Beauty Spa!

If you do not wish to order alternative products, Natural Beauty Spa will cancel your order for products Natural Beauty Spa cannot supply and for any other products that you no longer wish to order as a result, and will refund your purchase price for those products. In those circumstances, Natural Beauty Spa will contact you to inform you and, if you are interested, Natural Beauty Spa may suggest alternative products that might meet your needs. These occasions can include when Natural Beauty Spa learns that the products no longer are being manufactured or they otherwise become unavailable to Natural Beauty Spa, when Natural Beauty Spa cannot source components for the configuration you ordered, or when there was a pricing error at when you ordered. Natural Beauty Spa makes every effort to supply you with the products you order, but there may be occasions when Natural Beauty Spa confirms orders but learns that it cannot supply the ordered products, either at all or in the quantities ordered. The proof of purchase that Natural Beauty Spa mails to you will include any applicable sales tax. If the sales tax rate for the state to which your order is being shipped changes before the product is shipped, the rate in effect at the time your order is invoiced will apply. In addition to the price of your purchases, Natural Beauty Spa will charge you sales tax based on your shipping address and the sales tax rate in effect at the time your order is billed. An adult age 18 or older must be home to sign for delivery. No items will be left without a signature. To return your product see our Return & Refund Policy.ĭelivery times are not guaranteed and requests for specific deliver times and days can not be guaranteed.Ĭancellation of orders must be made by phone or email within 24 hours of the time the order in placed. Our products are shipped within 2-3 business days (Monday thru Friday) using the following carriers: UPS (United parcel Service) and USPS (United States Postal Service).

Coola sunscreen face spray